Non-EU Students
The Residence Permit Assistance Desk is a service provided by the University of Florence, in collaboration with the Florence Police Immigration Office (Questura di Firenze), to support non-EU students in applying for or renewing their residence permit.
Non-EU citizens who intend to stay in Italy for more than three months must apply for a residence permit within 8 working days of entering the country.
The Residence Permit Assistance Desk provides:
- practical support in completing the postal kit required to submit a first application or renew a residence permit;
- guidance on the required documents;
- information on the procedures and the next steps after submitting the application.
Who is it for
The service is intended for non-EU students enrolled or about to enroll at the University of Florence who need to:
- apply for their first residence permit;
- renew their residence permit.
How to access the service
The service is available by appointment only through the U-FIRST app.
Where we are
You will be welcomed at the Novoli Campus (Building D1), room 03, ground floor.
Opening hours:
- Wednesday 2:00 pm – 4:00 pm
- Friday 10:00 am – 12:00 pm
Documentation and guides
For detailed information and to prepare for your appointment, please consult:
- Residence Permit Application Procedure (ENG)
- Guide to completing Postal Kit – Form 1 – First issue (ITA-ENG)
- Guide to completing Postal Kit – Form 1 – Renewal (ITA-ENG)
A video guide is also available:
Last update
29.05.2026